You can request our services by reaching out through the request-services form on our website. From there, we’ll get back to you within 24 hours to confirm your needs and schedule a service.

Yes, we are Lush Concrete and Landscape. We offer high-quality concrete and landscape services, and we work closely with our sister company to ensure the best results for all your needs. To find out more about what we offer, feel free to visit our website at www.lushconcretelandscape.com.

No, you do not need to be home while we perform services at your property. We’re a trusted team that takes great care of your lawn. If we notice anything unusual—like gates left open or anything out of the ordinary—we’ll reach out to you immediately to make sure everything is okay. We value your trust and work to maintain open communication, even when you're not home.

Yes, we offer free quotes! All you need to do is fill out the Contact Form on our website, and we’ll reach out to you with an estimate for your lawn care needs. We’ll get back to you within 24 hours to discuss the details.

Yes, Lush Lawn Care is fully insured, with $5 million in liability coverage to ensure your property and our staff are protected at all times. Your peace of mind is important to us.

Yes, Lush Lawn Care has WSIB coverage for all of our workers. We prioritize safety on every job to ensure that our team operates with the highest standards in mind.

We offer services to Thunder Bay, Ontario, and surrounding areas. We’re always on the move, so if you’re outside the main service area, reach out to us! We may still be able to help you, or let you know if we can add your location to our route.

We offer several ways for you to communicate with us about any questions or concerns:

• Call our office at: 807-700-2523

• Email us directly at: info@lushtbay.com

• Fill out our Contact Form

While we appreciate you wanting to speak directly to our staff during visits, it’s best to reach out to us through one of the above methods. Our team members on-site may not be able to update your account while working.

If it rains on your scheduled mowing day, your service will be moved to the next available day—usually the following Sunday. If it’s a small delay, we may push it to a few hours later in the day. We always ensure your lawn gets the care it needs, even if weather conditions affect the schedule.

We accept various payment methods to make it easy for you:

• Credit cards

• eTransfer

• Cash

You will be billed for your lawn care services after the service has been performed. We’ll work with you to make the payment process as smooth as possible.

Yes, we offer loyalty discounts and special packages for our regular clients. We also have a referral program—you and your referral will both receive 10% off your next service! You can refer as many friends or neighbors as you like, and we’ll keep taking care of you. Referral clients also enjoy exclusive promos that others don’t.

Our most popular plan is weekly lawn mowing, which provides the best value for your lawn and is recommended for maintaining a healthy, green lawn. We also offer a bi-weekly option if that fits your schedule better. Regardless of the plan you choose, regular lawn care is key to maintaining a healthy, beautiful lawn.

Weekly lawn mowing is essential for maintaining a well-kept, healthy lawn. Frequent mowing helps your grass stay thick, healthy, and resilient to pests and diseases. Plus, weekly clients receive extra perks, like special offers on cleanups and additional lawn care services. The more we care for your lawn, the better it looks!